.aics-widget,.aics-widget *{box-sizing:border-box}.aics-widget{--aics-pink:#806132;--aics-pink-dark:#4e351e;--aics-blush:#f7f5f1;--aics-blush-2:#f7f5f1;--aics-border:#e5dcd0;--aics-text:#533f29;--aics-muted:#8b7b66;position:fixed;right:22px;bottom:22px;z-index:9998;transform:translateY(var(--aics-avoid-offset,0));transition:transform .18s ease;font:14px/1.45 inherit;color:var(--aics-text)}
.aics-launcher{position:relative;display:flex;align-items:center;justify-content:center;width:58px;height:58px;padding:12px;border:1px solid #806132;border-radius:50%;background:#fff;color:var(--aics-pink);cursor:pointer;box-shadow:0 7px 20px rgba(128,97,50,.13);transition:width .28s ease,background-color .18s ease,border-color .18s ease,transform .18s ease}.aics-launcher:hover{transform:translateY(-1px);border-color:#c9b795;background:#f7f5f1}.aics-launcher:active{transform:translateY(0)}.aics-launcher__icon{flex:0 0 34px;width:34px;height:34px;overflow:visible}.aics-launcher__icon path{fill:none;stroke:currentColor;stroke-width:1.85;stroke-linecap:round;stroke-linejoin:round}.aics-launcher__icon circle{fill:currentColor;stroke:none}.aics-launcher__label{display:inline-flex;max-width:0;align-items:center;gap:4px;overflow:hidden;white-space:nowrap;opacity:0;font-size:13px;font-weight:600;line-height:1;letter-spacing:.01em;transition:max-width .25s ease,margin .25s ease,opacity .18s ease}.aics-launcher__heart{flex:0 0 20px;width:20px;height:20px;overflow:visible}.aics-launcher__heart path{fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.aics-launcher--intro{width:174px;justify-content:flex-start;border-radius:30px;padding-left:12px;padding-right:16px}.aics-launcher--intro .aics-launcher__label{max-width:110px;margin-left:8px;opacity:1}.aics-launcher__badge{position:absolute;right:-3px;top:-5px;display:flex;align-items:center;justify-content:center;min-width:21px;height:21px;padding:0 5px;border:2px solid #fff;border-radius:11px;background:var(--aics-pink);color:#fff;font:700 11px/1 Arial,sans-serif;box-shadow:0 2px 7px rgba(128,97,50,.18)}.aics-launcher__badge[hidden]{display:none}
.aics-panel{position:absolute;right:0;bottom:70px;display:flex;flex-direction:column;width:min(390px,calc(100vw - 30px));height:min(630px,calc(100vh - 105px));overflow:hidden;border:1px solid var(--aics-border);border-radius:16px;background:#fff;box-shadow:0 14px 38px rgba(128,97,50,.15)}.aics-panel[hidden]{display:none}
.aics-panel__header{position:relative;display:flex;flex:0 0 auto;min-height:100px;align-items:flex-start;justify-content:space-between;overflow:hidden;padding:17px 18px 15px;background:linear-gradient(135deg,#f7f5f1 0%,#f7f5f1 100%);border-bottom:1px solid #e5dcd0}.aics-panel__heading{position:relative;z-index:2;max-width:245px}.aics-panel__heading strong,.aics-panel__heading span,.aics-panel__heading small{display:block}.aics-panel__heading strong{font-size:17px;font-weight:600;line-height:1.25}.aics-panel__heading span{margin-top:3px;color:#533f29;font-size:16px;line-height:1.3}.aics-panel__heading small{margin-top:2px;color:#8b7b66;font-size:11px}.aics-panel__header-art{position:absolute;z-index:1;right:14px;top:7px;width:145px;height:98px;overflow:visible;pointer-events:none}.aics-header-art__spark{fill:#e9dfcf}.aics-header-art__bubble{fill:url(#aics-header-bubble);stroke:#c9b795;stroke-width:1.3}.aics-header-art__dot{fill:#b49a70;stroke:#b49a70;stroke-width:.45}.aics-header-art__heart-bubble{fill:#f7f5f1;stroke:#c9b795;stroke-width:1.1}.aics-header-art__heart{fill:#b49a70;stroke:#c9b795;stroke-width:.7}.aics-panel__close{position:relative;z-index:3;display:flex;align-items:center;justify-content:center;width:32px;height:32px;margin:-4px -6px 0 8px;padding:7px;border:0;border-radius:50%;background:transparent;color:#806132;cursor:pointer;transition:background-color .18s ease,color .18s ease}.aics-panel__close:hover{background:#f7f5f1;color:var(--aics-pink-dark)}.aics-panel__close svg{width:18px;height:18px}.aics-panel__close path{fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round}
.aics-panel__quick{display:grid;flex:0 0 auto;grid-template-columns:1fr 1fr;gap:8px;padding:12px 13px 10px;background:#fff}.aics-panel__quick button{display:flex;min-width:0;min-height:39px;align-items:center;gap:8px;padding:8px 9px;border:1px solid #e5dcd0;border-radius:10px;background:#fff;color:#806132;text-align:left;font-family:inherit;font-size:13px;line-height:1.25;cursor:pointer;transition:background-color .17s ease,border-color .17s ease,transform .17s ease}.aics-panel__quick button:hover{transform:translateY(-1px);border-color:#c9b795;background:#f7f5f1}.aics-panel__quick button:disabled{cursor:wait;opacity:.55;transform:none}.aics-panel__quick svg{flex:0 0 22px;width:22px;height:22px}.aics-panel__quick svg path,.aics-panel__quick svg circle{fill:none;stroke:currentColor;stroke-width:1.55;stroke-linecap:round;stroke-linejoin:round}.aics-panel__quick span{min-width:0}
.aics-conversation{position:relative;flex:1 1 auto;min-height:145px;overflow:hidden;background:#fff}.aics-messages{height:100%;overflow-y:auto;padding:9px 13px 13px;scrollbar-width:thin;scrollbar-color:#e5dcd0 transparent}.aics-empty{position:absolute;inset:0;z-index:1;display:flex;align-items:center;justify-content:center;flex-direction:column;padding:18px;text-align:center;color:var(--aics-muted);pointer-events:none}.aics-empty[hidden]{display:none}.aics-empty>svg{width:37px;height:37px;margin-bottom:9px;color:#806132}.aics-empty>svg path{fill:none;stroke:currentColor;stroke-width:1.35;stroke-linecap:round;stroke-linejoin:round}.aics-empty>svg circle{fill:currentColor}.aics-empty>.aics-empty__art{width:96px;height:67px;margin-bottom:10px;overflow:visible;filter:drop-shadow(0 4px 7px rgba(128,97,50,.08))}.aics-empty__art .aics-art__spark{fill:#e9dfcf;stroke:none}.aics-empty__art .aics-art__bubble{fill:#f7f5f1;stroke:#c9b795;stroke-width:1.5}.aics-empty__art .aics-art__dot{fill:#b49a70;stroke:none}.aics-empty__art .aics-art__heart-bubble{fill:#fff;stroke:#c9b795;stroke-width:1.7}.aics-empty__art .aics-art__heart{fill:none;stroke:#b49a70;stroke-width:1.7}.aics-empty strong{color:#806132;font-size:19px;font-weight:600;line-height:1.3}.aics-empty>span{max-width:245px;margin-top:4px;font-size:12px}.aics-empty small{display:flex;align-items:center;gap:5px;margin-top:10px;padding:6px 12px;border-radius:999px;background:#f7f5f1;color:#8b7b66;font-size:10.5px}.aics-empty small svg{width:13px;height:13px}.aics-empty small path{fill:none;stroke:currentColor;stroke-width:1.2;stroke-linecap:round;stroke-linejoin:round}
.aics-message{max-width:86%;margin:7px 0;padding:9px 11px;border-radius:12px;white-space:pre-wrap;word-break:break-word;font-size:13px}.aics-message--customer{margin-left:auto;border-bottom-right-radius:4px;background:var(--aics-pink);color:#fff}.aics-message--ai,.aics-message--admin{border-bottom-left-radius:4px;background:var(--aics-blush-2);color:#533f29}.aics-message--system{max-width:94%;background:#f7f5f1;color:#8b7b66;font-size:12px}.aics-order-result{max-width:90%;margin:8px 0;padding:10px 12px;border:1px solid var(--aics-border);border-radius:12px;background:#f7f5f1;font-size:12px}.aics-order-result div{display:flex;justify-content:space-between;gap:12px;padding:3px 0}.aics-order-result span{color:var(--aics-muted)}.aics-order-result strong{color:#533f29;text-align:right;font-weight:600}.aics-order-result a{display:inline-block;margin-top:7px;color:var(--aics-pink-dark);text-decoration:underline;text-underline-offset:2px}
.aics-order-verify{display:grid;flex:0 0 auto;grid-template-columns:1fr 1fr;gap:8px;padding:11px 13px;border-top:1px solid #e5dcd0;background:var(--aics-blush)}.aics-order-verify[hidden]{display:none}.aics-order-verify label span{display:block;margin:0 0 4px;color:#8b7b66;font-size:11px}.aics-order-verify input{width:100%;min-width:0;height:37px;padding:7px 9px;border:1px solid #e5dcd0;border-radius:8px;background:#fff;font:12px inherit}.aics-order-verify button{grid-column:1/-1;min-height:37px;border:1px solid var(--aics-pink);border-radius:8px;background:var(--aics-pink);color:#fff;font:600 12px inherit;cursor:pointer}
.aics-handoff{flex:0 0 auto;padding:5px 13px;border-top:1px solid #e5dcd0;background:var(--aics-blush);color:#8b7b66;font-size:11.5px}.aics-handoff[hidden]{display:none}.aics-handoff__email{display:flex;align-items:center;justify-content:center;gap:8px;min-height:38px;margin-top:9px;padding:8px 12px;border:1px solid var(--aics-pink);border-radius:8px;background:#fff;color:var(--aics-pink-dark);font-size:12px;font-weight:600;text-decoration:none;cursor:pointer}.aics-handoff__email:hover,.aics-handoff__email:focus{border-color:#806132;background:#f7f5f1;color:#4e351e;text-decoration:none}.aics-handoff__email svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:1.55;stroke-linecap:round;stroke-linejoin:round}
.aics-compose{display:flex;flex:0 0 auto;align-items:flex-end;gap:4px;margin:10px 11px 11px;padding:4px 5px;border:1px solid #e5dcd0;border-radius:14px;background:#fff;transition:border-color .18s ease,box-shadow .18s ease}.aics-compose:focus-within{border-color:#c9b795;box-shadow:0 0 0 3px rgba(128,97,50,.07)}.aics-compose textarea{flex:1;min-width:0;height:40px;min-height:40px;max-height:96px;overflow-y:hidden;padding:10px 6px 8px;border:0;outline:0;background:transparent;color:var(--aics-text);resize:none;font:13px/1.45 inherit}.aics-compose textarea::placeholder{color:#8b7b66}.aics-compose button{display:flex;flex:0 0 38px;width:38px;height:38px;align-items:center;justify-content:center;padding:9px;border:0;border-radius:10px;cursor:pointer;transition:background-color .18s ease,color .18s ease,opacity .18s ease}.aics-compose button svg{width:20px;height:20px}.aics-compose button path{fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}.aics-compose__attach{background:transparent;color:#806132}.aics-compose__attach:hover{background:#f7f5f1;color:var(--aics-pink-dark)}.aics-compose__send{flex-basis:40px;width:40px;height:40px;padding:8px;border-radius:50%;background:#806132;color:#fff}.aics-compose__send svg{width:23px;height:23px}.aics-compose__send path{stroke-width:1.9}.aics-compose__send:disabled{background:#f7f5f1;color:#806132;cursor:default}.aics-is-sending .aics-compose__send:not(:disabled){opacity:.72}
.aics-launcher:focus-visible,.aics-panel button:focus-visible,.aics-panel input:focus-visible,.aics-panel textarea:focus-visible{outline:2px solid var(--aics-pink);outline-offset:2px}
@media(max-width:767px){.aics-widget{right:13px;bottom:13px}.aics-launcher{width:54px;height:54px;padding:11px}.aics-launcher--intro{width:166px;padding-left:11px;padding-right:14px}.aics-launcher__icon{width:30px;height:30px;flex-basis:30px}.aics-panel{right:-1px;bottom:64px;width:calc(100vw - 24px);height:min(650px,calc(100dvh - 84px));border-radius:14px}.aics-panel__header{min-height:100px;padding:14px 15px 13px}.aics-panel__heading{max-width:216px}.aics-panel__heading span{font-size:15px}.aics-panel__header-art{right:6px;top:8px;width:132px;height:90px}.aics-panel__quick{gap:7px;padding:10px}.aics-panel__quick button{min-height:38px;padding:5px;font-size:12px}.aics-panel__quick svg{width:21px;height:21px;flex-basis:21px}.aics-empty strong{font-size:18px}.aics-messages{padding-left:10px;padding-right:10px}.aics-conversation{min-height:0}.aics-order-verify{grid-template-columns:1fr;padding:10px}.aics-order-verify button{grid-column:auto}.aics-compose{margin:8px 9px 9px}}
.aics-launcher{height:54px}.aics-launcher:not(.aics-launcher--intro){width:54px;padding:10px}.aics-launcher__icon{width:32px;height:32px;flex-basis:32px}
@media(max-width:991px){.aics-launcher{height:50px}.aics-launcher:not(.aics-launcher--intro){width:50px;padding:9px}.aics-launcher__icon{width:30px;height:30px;flex-basis:30px}}
@media(max-width:576px){.aics-launcher{height:48px}.aics-launcher:not(.aics-launcher--intro){width:48px;padding:9px}.aics-launcher__icon{width:28px;height:28px;flex-basis:28px}}
@media(prefers-reduced-motion:reduce){.aics-widget,.aics-launcher,.aics-launcher__label,.aics-panel__quick button,.aics-panel__close{transition:none}}

/* Handoff actions are buttons because their destinations are generated at runtime. */
.aics-handoff__whatsapp,.aics-handoff__email{width:100%;font-family:inherit;cursor:pointer}

.aics-handoff__title{display:block;margin-bottom:9px;color:#4e351e;font-size:13px;font-weight:700}.aics-handoff__whatsapp{display:flex;align-items:center;justify-content:center;gap:8px;min-height:38px;padding:8px 12px;border:1px solid var(--aics-pink);border-radius:8px;background:#fff;color:var(--aics-pink-dark);font-size:12px;font-weight:600;text-decoration:none}.aics-handoff__whatsapp:hover,.aics-handoff__whatsapp:focus{border-color:#806132;background:#f7f5f1;color:#4e351e;text-decoration:none}.aics-handoff__whatsapp svg{width:18px;height:18px}.aics-handoff__whatsapp path{fill:none;stroke:currentColor;stroke-width:1.55;stroke-linecap:round;stroke-linejoin:round}.aics-handoff__email-option{margin-top:9px}.aics-handoff__email-option[hidden],.aics-handoff__whatsapp[hidden],.aics-handoff__divider[hidden]{display:none!important}.aics-handoff__divider{display:flex;align-items:center;gap:9px;margin:9px 0;color:#8b7b66;font-size:11px}.aics-handoff__divider:before,.aics-handoff__divider:after{content:"";height:1px;flex:1;background:#e5dcd0}.aics-handoff__email-option .aics-handoff__controls{gap:6px}.aics-handoff__email-option .aics-handoff__controls button{padding:0 10px;white-space:nowrap}

/* Scarlet customer support palette; keep the existing widget geometry. */
.aics-widget .aics-panel__header{background:#f7f5f1}
.aics-widget .aics-launcher{background:#fff;color:#806132;border-color:#806132}
.aics-widget .aics-launcher:is(:hover,:focus-visible){background:#806132;color:#fff;border-color:#806132}
.aics-widget .aics-panel__quick button{color:#806132;border-color:#e5dcd0}
.aics-widget .aics-panel__quick button:is(:hover,:focus-visible,:active){color:#4e351e;background:#f1ede5;border-color:#c9b795}
.aics-widget .aics-compose:focus-within{border-color:#806132}
.aics-widget .aics-compose__send:not(:disabled):is(:hover,:focus-visible){background:#4e351e;color:#fff}